Communicate Excellence coaches front-desk and administrative team members to deliver superior customer service to patients while streamlining communication, ...
Communicate Excellence: A Guide To Authentic, Positive, Consistent Front Desk Communication [Amy Demas MBA DTM DFSS] on Amazon.com. *FREE* shipping on qualifying offers. From making a great first impression to proper communication for scheduling and handling difficult patients
You never get a second chance to make a first impression. You don’t “wing it” with your treatment, so why are you doing it with front desk training? When a new patient calls, do you know what your front desk team is saying?
Awarded 55 US Patents, to date- Accomplished developer/innovator; 2009 Bank of America Invention of the Year Award- Consistently considered problem solver/researcher for project or production issues; ability to think innovatively while remaining attentive to details and complete implementation- Excel in developing business requirements linking the needs of the business to